Terms & Conditions

Products and Services

 

·Optical Frames and Lenses
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·Sunglasses
 
·Contact Lenses
 
·Contact lens Solutions
 
·Eyedrops
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Returns and Refund policy.

Returns via Local Courier
 
All items can be returned on condition the item is still in its sealed box and the item is not damaged.
 
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Refunds

 
All refunds are done through our head office and usually take 2 to 3 days for manual EFT. When requesting a refund please ensure you supply a valid contact number and email address for us to contact you for banking details. 
 

Privacy Policy

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We may send the occasional marketing email ON CONDITION you OPT-IN
 

Head Office and Contact Details

 
We run a virtual office, however you can contact any of our associated branches or link direct to use via our chat line. 
 

Transaction currency

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All transaction to be done in South African Rands ZAR

 

Delivery Policy

 

We use the services of POSTNET, DHL, ARAMEX, Mycourier, Courier-Guy to deliver your order.
 
In stock items may take 3 days to deliver
 
Contact Lens orders can take 5 days to deliver
 
Out of stock Items can take 2 weeks to fulfill.